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Initializing Systems
Open to remote international roles  ·  Belgrade, Serbia

Bogdan Dudukovic

AI Workflow Engineer

I design AI-driven automation systems that eliminate operational friction and drive measurable revenue impact.

Performance-driven digital systems specialist with enterprise sales leadership experience. Now building AI automation pipelines, intelligent workflow systems, and scalable business process architectures.

View My Work ↓ Contact Me →
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01 — Who I Am

Enterprise systems thinking, AI-native execution

With six years of experience operating inside complex digital infrastructure at GoDaddy and Zillow Group / ShowingTime, I've developed a deep, operational understanding of how systems break — and how to engineer them to hold.

I'm now channeling that systems-level thinking into AI workflow engineering: designing automation pipelines, intelligent routing architectures, and modular process frameworks that reduce friction and compound efficiency at scale.

My edge is the combination of technical infrastructure exposure (hosting architecture, DNS, CRM systems, WordPress ecosystems) with operational leadership that was always measured against KPIs. I don't build automation for novelty — I build it to align with revenue reality.

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Years in Digital Systems & Sales Operations
Top 0
GoDaddy Conversion & Satisfaction Performance
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GoDaddy Monthly Sales — 2 Years Running
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Years Escalation Leadership at Zillow Group
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Industries: PropTech · FinTech · Enterprise SaaS
02 — Capabilities

Core Competencies

AI & Automation
AI Prompt Engineering
Automation Pipeline Design
Knowledge Base Schema Design
JSON-Based System Architecture
AI-Assisted Marketing Systems
Email Automation Strategy
CRM Workflow Optimization
Infrastructure & Web
WordPress Ecosystem
MySQL Fundamentals
Hosting Architecture & DNS Logic
Technical SEO & Sitemap Indexing
HTTP/HTTPS Configuration
CSS & Frontend Performance
Operations & Revenue
Revenue Funnel Optimization
KPI Tracking & Process Design
Escalation Flow Architecture
Cross-Functional Collaboration
Onboarding System Design
Data-Driven Client Targeting
03 — Track Record

Professional Experience

GoDaddy
May 2024 — Present
Enterprise Digital Infrastructure & Systems Problem Solving
  • Diagnosed and resolved complex hosting, DNS, and website configuration issues across enterprise-scale digital environments, developing systematic frameworks for repeatable resolution
  • Identified automation gaps in customer onboarding and technical resolution workflows, implementing procedural improvements that reduced time-to-resolution
  • Consistently ranked Top 10% in conversion performance through a structured consultative methodology — mapping client system needs to optimal technical solutions
  • Sustained $10k+ monthly sales at GoDaddy for the past 2 years, demonstrating consistent revenue delivery and client conversion at scale
  • Collaborated cross-functionally with technical teams to enhance client onboarding processes and eliminate resolution bottlenecks at scale
  • Translated complex system architectures into clear, structured solution frameworks for clients operating across diverse digital environments
Zillow Group / ShowingTime
Jan 2019 — May 2024
Operational Systems Leadership & CRM Process Architecture
  • Designed and optimized escalation and communication flows across a high-volume appointment scheduling environment, engineering systematic paths for consistent service delivery
  • Led CRM onboarding, system training, and adoption programs for distributed teams — building modular training frameworks that compressed ramp time and standardized best practices
  • Directed KPI tracking infrastructure and operational reporting frameworks, enabling data-driven decision-making across team leadership
  • Reduced operational friction through systematic procedural redesign — identifying process failure points and engineering targeted interventions
  • Led high-performance teams to consistently exceed benchmarks in appointment accuracy and client satisfaction across 5+ years of operational leadership
Fortrade Brokerage
Aug 2018 — Jan 2019
Revenue Systems & Conversion Funnel Operations
  • Executed data-driven client targeting strategies in a high-pressure outbound environment, consistently meeting daily conversion goals through behavioral analysis
  • Optimized conversion funnel performance by mapping buyer decision-making patterns to structured outreach sequences
  • Built deep operational understanding of revenue cycle mechanics and client acquisition pipelines in a regulated financial environment
  • Recognized as a high-achieving performer early in tenure, demonstrating rapid pattern recognition and process adoption capability
04 — Automation & Systems Projects

Built Work

PROJECT 01
AI-Powered Client Onboarding Pipeline

Designed a modular automation framework that streamlines client onboarding through AI-assisted intake, structured knowledge routing, and automated follow-up sequences. Reduces manual touchpoints by an estimated 60%.

AI Prompt Engineering Automation Pipeline CRM Integration JSON Schema
View Details →
PROJECT 02
Intelligent Escalation Flow System

Architected an AI-driven escalation triage system that classifies incoming requests by urgency, routes to appropriate resolution paths, and auto-generates response templates based on issue taxonomy.

Workflow Automation Knowledge Base Design Process Optimization AI Classification
View Details →
PROJECT 03
Revenue Operations Dashboard & Automation Layer

Built a conceptual automation layer that connects CRM data, sales pipeline metrics, and AI-generated insights into a unified operational dashboard for revenue team leadership.

Revenue Operations KPI Automation Data Pipeline Systems Integration
View Details →
05 — Client Work

Portfolio Projects

CLIENT 01
ASAP Towing & Truck Repair

First on Google in region with 10 business competitors. Delivered SEO, Google Ads, and website design.

SEO Google Ads Website Design
View Site →
CLIENT 02
Balkan Bites Catering

SEO, website design, and Google Business optimization for catering services.

SEO Website Design Google Business
View Site →
CLIENT 03
ASNS Bambi Banat

SEO, website design, and Google Business for enhanced local visibility.

SEO Website Design Google Business
View Site →
CLIENT 04
Mobisestra

SEO, website design, and Google Business to strengthen online presence.

SEO Website Design Google Business
View Site →
CLIENT 05
San Marco Po

SEO, website design, and Google Business for improved discoverability.

SEO Website Design Google Business
View Site →
CLIENT 06
Valora Design

Co-founder. Digital design and development agency.

Co-founder
View Site →
CLIENT 07
Presuda

SEO, website design, and Google Business for Valora Design client.

SEO Website Design Google Business
View Site →
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Years Experience
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Top Performer Rank
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Est. Manual Touchpoint Reduction
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Industries Mastered
SYSTEMS THINKING     SYSTEMS THINKING    
06 — How I Think

Systems Thinking Approach

Identify
Bottleneck
Map Current
Process
Design
Automation
Logic
Build Modular
Pipeline
Measure
KPI Impact
Iterate
I approach every system as a pipeline. I think in structured knowledge models, automation loops, and process modularity. My goal is never just to implement a tool — it's to engineer a workflow that compounds operational efficiency and directly impacts revenue.
07 — Get In Touch

Let's build something intelligent

Open to remote AI workflow engineering, automation consulting, and systems integration roles worldwide.

Bogdandevelopment011@gmail.com Email — always open
LinkedIn Profile Connect professionally
+381 62 105 3884 Belgrade, Serbia — UTC+1